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Supporter timezone: Africa/Cairo (GMT+02:00)
Tagged: Documentation request
This topic contains 28 replies, has 1 voice.
Last updated by Osama Mersal 5 days, 17 hours ago.
Assisted by: Osama Mersal.
| Author | Posts |
|---|---|
| January 12, 2026 at 1:41 pm #17721689 | |
|
Natalie Wood |
I have just done another minor edit and the page has corrupted again It is the html that is getting corrupted This code <div class="gb-text gb-text-ace35c65 sav-divider sav-centre"></div> becomes this: <div class="gb-text gb-text-ace35c65 sav-divider sav-centre"> <p class="gb-text gb-text-457dd1ca sav-intro-text">Herunder kan du se rapporterne, der kan fremstilles på baggrund af testene Wave Professional Styles og Wave Focus Styles.</p> See how the closing div is missing above |
| January 12, 2026 at 1:43 pm #17721691 | |
|
Natalie Wood |
please tell me what attributes you removed |
| January 12, 2026 at 1:49 pm #17721697 | |
|
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Please check the page now. Kindly check the attached screenshot to see the attributes. Note: The screenshot is from the Danish version of the page. Best regards, |
| January 12, 2026 at 1:59 pm #17721780 | |
|
Natalie Wood |
Thanks why should I need to change the css on the Danish page? Please look at the Danish page now (don't edit) You can see it is corrupted The HTML is wrong as per this reply of mine: Why is that happening? |
| January 12, 2026 at 2:01 pm #17721782 | |
|
Natalie Wood |
sorry - this reply |
| January 12, 2026 at 2:17 pm #17721843 | |
|
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for your update. I see the HTML difference in the closing div tag. Please log in to this hidden link">sandbox site and try to replicate the issue. Note: The sandbox is configured with WPML and GeneratePress. If the issue is hidden link">replicable, please let me know so I can consult our compatibility team. Best regards, |
| January 12, 2026 at 3:25 pm #17722140 | |
|
Natalie Wood |
I'm sorry I can't replicate the same error in the sandbox site There are a lot of plugins / things missing though I can't add any custom css, or js which the page has, nor the gravity form I'm happy for you to take a duplicator copy from my dev site to look at what I can reproduce though is that when you edit the Danish page directly in WordPress (not through translation) some of the elements show as having invalid content - as per image below. I have also uploaded an image of what you see if you click 'resolve' If you inspect the html of that element on the front end on the English page it is: on the Danish page it is hidden link">hidden link">FIND UD AF MERE so html is getting corrupted in translation Could it be the marking of the link in the translation that is causing issues there? |
| January 13, 2026 at 10:07 am #17724392 | |
|
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for your reply. I checked why the slider isn't working on the sandbox site and found that you have 3 custom JS and CSS elements in Appearance -> Elements, so I copied them to the sandbox site. Please check whether the issue is reproducible on the hidden link">sandbox site now. Thanks for your cooperation Best regards, |
| January 13, 2026 at 1:05 pm #17725459 | |
|
Natalie Wood |
Hi Osama Thanks for your continued help. No I can't reproduce it in the sandbox site, but it really isn't the same environment. I have continued to test in my dev environment. I have created a minimal page that you can reliably reproduce the error The issue is the divider line which is a div with no text content If I look at the code in the posts table for the english and the danish posts of this page I can see the difference in the code which is shown in the two images below: See how the english ends with a proper closing div but the danish ends with a just ' />' The browser doesn't render the danish correctly - it leaves off the closing div So the translation is returning the html with a '/>' on the end instead of a proper closing div If I actually put text in the div then the translation works correctly and returns with a proper closing div I have tried this page in the sandbox site but it doesn't cause the error. So it is odd that the ATE behaves differently on my site and the sandbox site. I'm hoping this is enough info for your devs to be able to find the problem. To me it seems like an html parse error caused by no text/content in the div. |
| January 13, 2026 at 1:39 pm #17725810 | |
|
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for your update. I've consulted our 2nd-tier support team and will update you as soon as I receive a response. Thanks for your cooperation and patience. Best regards, |
| January 14, 2026 at 2:51 am #17727712 | |
|
Natalie Wood |
Thanks Osama Just one piece of extra info, someone else had a similar issue with a closing div tag being replaced by '/>' in the translated page More information here and here https://wpml.org/de/forums/topic/wpml-breaks-layout-on-translated-pages/ |
| January 14, 2026 at 8:19 am #17728005 | |
|
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Our dev team is aware of the issue, and it will be fixed in the next ATE update. Currently, the workaround is to manually add the closing div tag. Thanks, |
| February 10, 2026 at 12:21 pm #17808833 | |
|
Natalie Wood |
Can you please advise when the next ATE update is. This issue is becoming very burdensome to work with. Thanks |
| February 10, 2026 at 12:24 pm #17808840 | |
|
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, The next ATE release should be in production by the end of this month. If there is any reason for delay, I'll update you. Best regards, |




