Urgent – Help Needed with Back-End Translation Issues

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Supporter timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Tagged: Documentation request

This topic contains 4 replies, has 1 voice.

Last updated by Otto 1 week, 4 days ago.

Assisted by: Otto.

Author	Posts
November 12, 2025 at 9:01 am
gregorB-9	Background of the issue: I am working on translating an online store using WPML with store credits automatically. I need assistance to fix issues that arose during the process, and I am willing to pay for the help. I can provide access to the admin panel. Symptoms: Issues with back-end translation of an online store using WPML. Links aro not right on the menus. Questions: Could someone contact me to fix the translation issues?
November 13, 2025 at 12:13 pm #17574713
gregorB-9	Hello, I found how to change the product category links in the Mega Menu. However, I can’t find or display the option in the Advanced Translations translator to update the links on the images. Could you please help me with this? Thank you. Kind regards,
November 13, 2025 at 2:58 pm #17575548
Otto WPML Supporter since 09/2015 Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00)	Hello, I apologize for the delay in responding. I will take care of this ticket; the reply time will be shorter now. You should be able to fix the URLs in the translated page following this documentation: https://wpml.org/faq/how-to-translate-links/#translating-external-links Let me know how it goes, please. Best Regards, Otto
November 14, 2025 at 8:50 am #17577795
gregorB-9	I don't have it in advanced menu. I only can change links to menu items but I don't have option for pictures.
November 14, 2025 at 1:55 pm #17579390
Otto WPML Supporter since 09/2015 Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00)	Hello, Thanks for the clarification. In that case, you'll need to translate the menu this way: https://wpml.org/documentation/getting-started-guide/translating-menus/#custom-links It allows editing fully the translated menu in the secondary language. ❌ Please make a full website backup before proceeding ❌ Let me know if this helps, please. Best Regards, Otto