URL-link and image gallery not translating

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Last updated by Diego Pereira 1 year, 6 months ago.

Author	Posts
December 3, 2023 at 10:56 am #14979939
tristanC	Tell us what you are trying to do? Hi there, I am running WPML (German and English) with United Themes Brooklyn. I've got two issues: 1. The "Contact" section of my front page is a content block. It translates fine apart from the very last item (Imprint / Legal), which is a clickable link. The link should point to the Data Protection page in English or German but I cannot translate the link's URL. I tried using your nifty trick searching for "http" but no joy. Can you help please? 2. The "Awards" section is an image gallery. When you click on one of the awards images, it should take you to the film that won the award. I want the gallery to show different images for English and German and the associated URL to point to the film pages in the respective language. I tried this for the first image (Emmy Award). However, the gallery always shows the same image (the German one) and always points to the German version of the film. Can you help please? Is there any documentation that you are following? 1. https://wpml.org/de/announcements/2020/02/translating-links-with-advanced-translation-editor/ 2. https://wpml.org/documentation/getting-started-guide/media-translation/ Is there a similar example that we can see? What is the link to your site? hidden link
December 4, 2023 at 12:23 pm #14986591
Diego Pereira Supporter Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hello, welcome to the WPML support Forum! While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. Could you please send us more details about how this image gallery is created? Is it a custom module from the "Brooklyn Page Builder (Visual Composer)"plugin? If so, this seems to be a new compatibility issue. In these cases, these are the procedures: - Install the plugin in a clean installation and reproduce the problem in this new installation. So we can isolate it and do some testing without the interference of server settings or other plugins - After this, we will check the problem in this new installation and look for a quick solution - If we can not find a solution, we will forward the problem to our compatibility team - The compatibility team will do some more testing and will contact the product author to fix the issue I created a test website with a clean WordPress install. You can access it through this link: hidden link - Through this link you will be automatically logged in. Please upload the plugin to this test install, setup it the same way as in your website (using the same options) and create some dummy content to reproduce the issue. Please note that we only need the plugin and the related functionality, you don't need to setup a entire website or clone your existing site. After that, please send us clear steps on how to see/reproduce the issue on this test install. We will run some tests. Please let us know if it worked for you.

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