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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 12 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 8 months ago.

Assisted by: Osama Mersal.

Author Posts
August 24, 2023 at 6:50 pm #14287891

markS-91

The site I am testing WPML on is hidden link
The client has a site built with Elementor and Pods. They want to have some content in English and Spanish.
The straight elementor content is working well and translation is showing.
The Pods content is not being translated or if it is, it is not showing on the Spanish version page.

Do you have any instructions showing how to do all of the steps required?

The staging pages that we are testing so far are:
hidden link
this page is translated and working.
This page I have tried to translate, but not successfully showing Spanish content.
hidden link

August 27, 2023 at 7:10 am #14295563

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply due to a higher workload.

1) I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Best regards,
Osama

August 28, 2023 at 5:37 am #14297177

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

1) Thanks for the access details. I've checked the mentioned page, and the untranslated section is an Elementor template, so you need to translate this template. (FSC Locations Listings)

Also, please note that you didn't translate the Footer and Header templates. Kindly check our guide to know more about translating Elementor templates. (https://wpml.org/documentation/plugins-compatibility/elementor/)

2) The location post type is not set to be translatable. Please go to WPML-> Setting-> Post Type Translation section, and set the "FSC Location Pages (locations)" post type to be translatable.

After that, please update the location post in the default language and translate it.

Best regards,
Osama

August 28, 2023 at 3:52 pm #14302159

markS-91

Thanks for your help!

I was able to get most things translated except sections of this page
hidden link
I am not seeing where to translate several of the blocks, some headings not translated.

August 28, 2023 at 3:58 pm #14302187

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please edit the page in the default language, scroll down to the "Multilingual Content Setup" section, set the needed fields to be translatable or copied, and save. (hidden link)

After that, please update the page in the default language and translate it.

Alternatively, you can translate the location posts manually. Kindly check our guide about manual translation. (https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/)

Best regards,
Osama

August 28, 2023 at 4:26 pm #14302305

markS-91

Getting closer, still not getting the middle part of the page starting with this block
Obtenga ayuda aquí
and this section
Servicios ofrecidos en Atchison FSC
sort of works better, but showing some jquery, so I must have chosen something that should not be translated.

August 28, 2023 at 4:43 pm #14302521

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I set some fields to be copied. Please check the page and let me know if it works correctly.

Best regards,

August 28, 2023 at 4:57 pm #14302589

markS-91

That is MUCH better.
Still a couple of issues
"Serving all our neighbors in need."
is not translating near the top
In the
Servicios ofrecidos en Atchison FSC
the toggles work, but there is no information within them.

August 28, 2023 at 5:21 pm #14302603

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I translated the string by translating the Elementor single post template.

For the accordion, you need to translate the used categories in the loop in order to fix the issue. As a quick workaround, I set the taxonomies and posts as "Translatable - use translation if available or fallback to default language".

Best regards,
Osama

August 28, 2023 at 7:41 pm #14303131

markS-91

I am feeling like this is very hit and miss, so I must not understand it. Especially on the FSC Services items being translated. Some of them are showing in Spanish, some are not. Best I can tell they are translated. Also some photos being copied over, some are not. It also could be stuff is cached somewhere, but not sure how to tell.

Sorry I am missing something and not understanding what changes I need to make, so I can't repeat anything.

August 29, 2023 at 5:50 am #14303889

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

In order to fix the issue of the accordion section, you need to translate the Services, Locations, and Service Categories.

After that, the accordion section will show the correct posts in Spanish.

For the images, please make sure to select the "Duplicate featured image to translations" option when translating a post.

Best regards,
Osama

2023-08-29_08-44-26.jpg
September 1, 2023 at 8:20 pm #14328985

markS-91

It looks like I got them all, but it also seems like it takes some amount of time, way more than a minute or two for things to show up on the translated page after I translate all the parts that are used to build the page.

Is there something I am missing that clears a cache within one of these programs or somewhere else.
This page seems to be translated, but at the moment some photos are not there yet, but i guess they eventually will since I checked the boxes to duplicate them.
hidden link
I just cleared the pods cache and it seems to have broken this translated page.
It looks like it is because of PHP 8.2 and an issue with Pods or elementor on the broken page, but still not sure why it takes a while for content to show up after 100% complete.

September 2, 2023 at 9:54 am #14329899

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I couldn't check the page you shared because it showed me a critical error. Would you please check the page and let me know when it works to check it?

Thanks,
Osama

The topic ‘[Closed] Using WPML with site built with Elementor and Pods plugins’ is closed to new replies.