[Resolved] Warning: is_readable(): open_basedir restriction in effect. File(/languages//pl_

Hi there,

Would you please kindly follow the steps below to provide the debug information?

- Go to "WordPress Dashboard > WPML > Support > Debug Information (Link)".
- Copy the Debug Information from there.
- Get back to this chat screen and scroll down.
- Find the "Additional Data" section below. (Check the screenshot below)
- Click on the "Debug Info" item to expand it.
- Paste the debug information into the text area.
- Click the "Send Debug Info" button.

Screenshot:
https://wpml.org/wp-content/uploads/tmp/debug_info_20.png

Without having the debug info, I am going to ask you to do the following for the moment:

1. Make sure WPML is up to date

- IMPORTANT STEP! Create a backup of your website.
- Go to "WordPress Dashboard > Plugins > Add new > Commercial (tab)".
- Update WPML and its addons there.

For more information:
https://wpml.org/faq/install-wpml/#automated-updates

2. Make sure you have enough PHP memory Limit on your system.

The minimum requirement is 128M but I suggest that you increase it to 512M: https://wpml.org/home/minimum-requirements/

You can add this by adding the code below to "wp-config.php" file of your WordPress installation root folder:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '512M');
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Please add the code above the line below:

/* That's all, stop editing! Happy blogging. */

3. Check for a possible Theme or plugin conflict.

- IMPORTANT STEP! Create a backup of your website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except WPML and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Kindly get back to us with the result of the steps above and the debug information.

Thank you.