Background of the issue:
I am using WPML to translate my e-commerce website from Italian to English. I have translated the donation object and the description text via strings. I am working with the WC Donation plugin, which I believe is compatible with WPML.
Symptoms:
On the English checkout page, the 'donation' area remains in Italian while everything else is in English.
Questions:
Can you solve the issue with the donation area not translating to English?
Thank you for configuring the test site. Please let us know whether you were able to reproduce the bug on our sandbox site, as discussed during the chat.
Hi Bigul,
I uploaded and configured WC Donation plugin on the sandbox website, but I'm not able to make the donation box appear on the checkout page and therefore I cannot replicate the bug.
Thank you for the updates. We have a couple of requests to track this bug.
1) Please consider a staging/dev site (a clone copy of the live site) for our testing. So we can troubleshoot the bug without affecting the live site. I am enabling the private option for the next reply. Please check.
2) As we mentioned before, this plugin is not included in our compatibility list. It would be great if you could update the plugin author to apply for our Go Global program. Refer to the following link for more details.
