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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 2 voices.

Last updated by aliK-22 9 months, 1 week ago.

Assisted by: Noman.

Author Posts
February 8, 2024 at 12:39 pm #15281285

aliK-22

FooterWe cannot make changes to the footer. Can you help again? All come in English

February 8, 2024 at 2:26 pm #15281739

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Could you please follow the below doc and see if this resolves your issue:

1. Please make sure to complete the Footer template translation in each language by following this particular section from the below doc: https://wpml.org/documentation/plugins-compatibility/elementor/#translate-elementor-templates

2. After translating the Elementor footer templates, please go to WPML >> String Translation, search for the default footer template ID “3670”, and add the translated footer template ID’s as translation.

Here is a doc for more details:
https://wpml.org/documentation/getting-started-guide/string-translation/how-to-translate-theme-options/

3. If the issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you

February 10, 2024 at 2:30 pm #15288613

aliK-22

It's still like this, waiting.

wpml footer.png