When WPML is active, Woocommerce bookings not associated with product

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Last updated by Kor 6 months, 2 weeks ago.

Author	Posts
April 26, 2024 at 8:01 pm #15572062
daliaG	I am trying to: troubleshoot on staging site. When WPML is off, purchased bookings (products) appear automatically on the "bookings" page. But when it's on, the reservation is created, but no product is associated, so there is no reservation/slot reserved. Link to a page where the issue can be seen: try staging site: 3ccoworking.com/staging I expected to see: products automatically associated with booking for reservations to work properly Instead, I got: no bookings/reservations, but payments do go through... ***Important - this site is meant to only be in French language. WPML has been configured only to translate woocommerce checkout process. Therefore, no products or pages are translated.
April 29, 2024 at 2:37 pm #15577827
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hello, Thank you for reaching out to WPML support. While you're waiting for one of my colleagues to address this ticket, let me offer some quick assistance with the issue. Please follow these steps: 1. Navigate to WPML > Settings > Post Types Translation. 2. For both "page" and "product," select "Translatable - use translation if available or fallback to default language," as explained in detail here: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#using-the-default-language-as-a-fallback-for-untranslated-content 3. After making these changes, perform another booking to see if the product appears in the reservation slot. Please let me know if you need further assistance.

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