I am developing a new page under the templates section. This page contains a carousel widget - not the elementor one - which has images but the images on the translated version do not appear.
WPML by default supports all widgets that are shipped with Elementor and Elementor Pro.
Until now, every Custom Elementor Widget must have an XML configuration so that it can be translated using the WPML Translation Editor.
Our latest beta version for WPML 4.9 includes a new feature that should automatically recognize such custom widgets, in case they are missing a proper XML configuration.
Please take a backup of your site, includingthe database, and then update our beta versions for:
- WPML Multilingual CMS
- WPML String Translation
- WPML Multilingual & Multicurrency for WooCommerce
I'd like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
You'll find the necessary fields below the comment section if you log in to leave the next reply. The information you provide will be private, meaning only you and I can see and access it.
IMPORTANT
Please be sure to create a backup of the website and database before granting us access.
If you don't see the "wp-admin / FTP" fields, your login credentials for the post and website will be set to "PUBLIC." Do NOT publish the information unless you see the required wp-admin / FTP fields.
The private reply form looks like this: hidden link
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Video: hidden link
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