This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where the Stripe payment gateway stops working and the live and secret keys are cleared from the backend when the WooCommerce Multilingual plugin is enabled.
Solution:
We recommend updating the WooCommerce Multilingual plugin to version 5.3.1, which addresses the issue with Stripe. The client can update the plugin by checking for an update notification or by directly downloading the latest version from their WPML Account.
If the problem continues after updating, we ask the client to provide the exact steps to replicate the issue, ideally through a video, to help us understand and diagnose the problem more effectively.
If this solution does not seem relevant, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 1 year, 7 months ago.
Assisted by: Prosenjit Barman.