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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using WooCommerce Multilingual & Multicurrency on your site, but the currencies are not appearing. This issue might be due to not having geolocation enabled or not meeting the server's minimum requirements.
Solution:
First, ensure that you have enabled geolocation on your site by following this guide: WooCommerce MaxMind Geolocation Integration.
Next, check if your server meets the minimum requirements for running WPML, especially the WordPress memory limit. Increase your WordPress memory limit to at least 256 MB by adding the following code to your wp-config.php file:

define ('WP_MEMORY_LIMIT', '256M');

Place this code just before the comment:

// That's all, stop editing! Happy blogging.

If these adjustments do not resolve the issue, we recommend contacting your hosting provider to ensure these changes are applied. If the problem persists, please open a new support ticket.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please visit our support forum at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 4 replies, has 2 voices.

Last updated by Andreas W. 7 months ago.

Assisted by: Andreas W..

Author Posts
November 5, 2024 at 6:29 am #16363834

eshopp

Background of the issue:
I am trying to use WooCommerce Multilingual & Multicurrency on my site hidden link. I have subscribed and placed the currencies, but they do not appear on the site.

Symptoms:
WooCommerce Multilingual & Multicurrency is not working, and the currencies do not appear on the site.

Questions:
Why are the currencies not appearing on my site?
How can I fix the issue with WooCommerce Multilingual & Multicurrency not working?

November 5, 2024 at 6:33 am #16364164

eshopp

Signed up for WooCommerce Multilingual & Multicurrency only
For the site

If it does not work for you, please cancel the subscription and get your money back

I tried the solutions and the site crashed a lot and I was unable to operate multiple currencies

November 5, 2024 at 10:26 pm #16369321

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hi,

You are using currency by location. Did you follow this guide to enable geolocation on your site?

https://woocommerce.com/document/maxmind-geolocation-integration/#:~:text=WooCommerce%20allows%20shop%20owners%20to%20automatically%20geolocate%20customers,3.9%2B%2C%20WooCommerce%20uses%20an%20integration%20with%20MaxMind%20Geolocation.

Please confirm if you completed this guide and set up the Maxmind API for geolocation with WooCommerce.

IMPORTANT:
It seems that the minimum requirements are not met on the server:
https://wpml.org/en/home/minimum-requirements/

Could you please increase the WordPress memory limit (WP Memory Limit) to at least 256 MB? WPML requires at least 128M.

Your current values ​​are:

PHP MemoryLimit 1536M

WP Memory Limit 40M

You need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory.

Add this code to the wp-config.php file to increase WordPress memory:

define ('WP_MEMORY_LIMIT', '256M');

Add this just before this comment:

// That's all, stop editing! Happy blogging.

The current values ​​can be viewed under WPML > Support > WordPress.

These settings can be restricted directly by your hosting provider. Therefore, I recommend contacting them and asking them to change them directly if the changes are not applied immediately.

If this will not solve the issue, please let me know and I will be glad to assist you further.

In case you would not like to go on investigating the issue and ask for a refund, please visit this link:
https://wpml.org/purchase/refunds/

Best regards
Andreas

November 6, 2024 at 10:06 am #16370895

eshopp

Try all the methods I mentioned
Multi-currency did not work for me

I want to delete the subscription and get the amount back

November 6, 2024 at 12:27 pm #16371595

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

To ask for a refund, please visit this link:
https://wpml.org/purchase/refunds/