WooCommerce Stripe Payment Gateway resources issue

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Supporter timezone: Asia/Jerusalem (GMT+03:00)

This topic contains 25 replies, has 2 voices.

Last updated by Itamar 3 years, 10 months ago.

Assisted by: Itamar.

Author	Posts
August 12, 2021 at 1:20 pm #9390313
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, Yes, we did check that on a sandbox site using Stripe API keys from my account, which is in test mode. This is how we were able to replicate the issue. So I'm not sure what you mean when you say that I need to enter Stripe account details, and using sandbox stripe will not trigger these files. We can clearly see the following. 1. Usings Stripe API keys from an account in test mode. 2. When the active plugins are only WooCommerce and WooCommerce Stripe Gateway. And the 'Payment Request Buttons' option is not enabled. Please see the attached screenshot. The resources from WooCommerce Stripe Gateway are not loading as expected. 3. When the active plugins are WooCommerce, WooCommerce Stripe Gateway, WPML Multilingual CMS, Translation Management, String Translation, and WooCommerce Multilingual, the resources are loading - this is the problem that you presented to us. 4. When adding our workaround/temporary fix and the active plugins are WooCommerce, WooCommerce Stripe Gateway, WPML Multilingual CMS, Translation Management, String Translation, and WooCommerce Multilingual, the resources are Not loading - our workaround works. This is true for any product page and the Cart and Checkout pages. You can recheck our sandbox site here. hidden link Currently, the workaround is applied on this site. If you want, you can use the WP File Manager plugin to get the files of this WordPress installation. If the problem persists on your site when our workaround is applied, then please check if it persists in a minimal environment when only WooCommerce, WooCommerce Stripe Gateway, WPML Multilingual CMS, Translation Management, String Translation, and WooCommerce Multilingual are active, and the theme is switched to TwentyTwentyOne or Storefront (default WordPress and WooCommerce themes). ** Important! Please make a full site backup (files and DB) before you proceed with those steps** Regards, Itamar.
August 13, 2021 at 2:57 am #9392841
raymondC-5	I see what's happening here. You need to disable test mode and enter the real Publishable Key and Secret Key. Using test mode cannot replicate my issues.
August 13, 2021 at 3:38 am #9392987
raymondC-5	My apologies, the files are no longer loaded after adding the code and clearing cache. But on checkout page, you can no longer enter credit card details and the icons are all messed up. Please view attached screen shot. I visited your sandbox site and it also can't enter credit card details. New threads created by Itamar and linked to this one are listed below: https://wpml.org/forums/topic/split-stripe-checkout-page-issues/
August 17, 2021 at 3:46 am #9409891
raymondC-5	Please forward my regards to your developer please. Look forward to hear from you again.
August 18, 2021 at 4:37 am #9416817
raymondC-5	I havn't hear from you since the 12th, I hope you are still with me. I am going to remove the access details to my website. I am actually working on another issue with another supporter and she has created a staging site with cloudways. Please access the staging site with the following details. hidden link User: raymonddemo Password: zeUf6SJc+8v[+@S"
August 29, 2021 at 9:43 am #9477767
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi and sorry for the late reply. I'm glad that the workaround solved the issue on your site. In our forum, we try to keep one issue per ticket. As the original issue is escalated to our developers, please open a new ticket for your additional question? Thanks, Itamar.
August 30, 2021 at 2:38 am #9479501
raymondC-5	Hi Itamar The code you have suggested didn't solve the issue. Please read my post on August 13th. When the code is added, customers can no longer add credit card details under the checkout page. You have to disable test mode for stripe un order to test this.
September 10, 2021 at 5:50 am #9560627
raymondC-5	I hope you are still with me. The code didn't work out for me. Is somebody still working on a workaround for this?
September 11, 2021 at 3:29 pm #9568769
raymondC-5	anybody still here? how do I contact wpml developers team?
September 12, 2021 at 3:20 pm #9571739
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, Please see my reply to a new ticket I created in the following link. Regards, Itamar.
September 12, 2021 at 3:21 pm #9571773
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	https://wpml.org/forums/topic/split-stripe-checkout-page-issues/#post-9571687