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This topic contains 3 replies, has 2 voices.

Last updated by Andrey 4 months, 3 weeks ago.

Assisted by: Andrey.

Author Posts
August 31, 2024 at 9:36 am #16127217

ingarB

Background of the issue:
I updated two plugins of WPML and now my site doesn't work anymore.

Symptoms:
WordPress crashed after updating to the latest version.

Questions:
Easiest way to roll back?

August 31, 2024 at 9:37 am #16127232

ingarB

Hi! Hope you can Help me, my site is not working after i upgraded. Unsure how to rollback WPML main version and Woo Multiling MUlticurrency version?

August 31, 2024 at 3:22 pm #16127899

ingarB

I did some Googling and after i reverted the two plugins (WPML itself and the Woo Multilingual and multicurrency plugin) the site came back up.

Do you have any known issues in the latest versions of these two that you know maybe caused this?

August 31, 2024 at 9:36 pm #16128173

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

It looks like you faced a fatal error. You need to see what the errors are. Guessing what might be the problem and trying different solutions may lead to even more trouble. The first step is to enable debugging. You can add a few lines to the site’s wp-config.php file. With the error log enabled, you will see the actual problem.

To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);

To enable the error logging to a file on the server, you need to add yet one more similar line:

define( 'WP_DEBUG_LOG', true );

The errors will be saved to a debug.log log file inside the /wp-content/directory.

https://wpml.org/documentation/support/debugging-wpml/

Let me know what you see after the debug.log has been enabled when the sie crashed.

September 5, 2024 at 9:53 am #16144109

ingarB

I have to wait with this. Will stay on the old version until I can find out why upgrading doesnt work.