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Tagged: Custom Work
This topic contains 1 reply, has 2 voices.
Last updated by Lucas Vidal de Andrade 4 months, 1 week ago.
Assisted by: Lucas Vidal de Andrade.
Author | Posts |
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July 2, 2024 at 1:36 pm #15875844 | |
sissiB |
Background of the issue: Symptoms: Questions: |
July 2, 2024 at 3:02 pm #15876455 | |
Lucas Vidal de Andrade Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. IMPORTANT - Please make a backup of site files and database before providing us access. hidden link |
July 3, 2024 at 12:26 pm #15884175 | |
sissiB |
After trying to replicate this on a staging environment, it seems this issue only happens locally in my test environment, so I suppose that I have an issue here with WPML. I cannot reproduce this happening on another testing environment. |