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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to find the WPForm option in the Translation Management dropdown menu to translate a "contact" form
Solution:
We recommend ensuring that the WPML String Translation and WPForms Multilingual plugin is installed and activated on the site. For detailed instructions, please refer to our documentation at https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/.
If the problem continues, we suggest re-saving the WPForms plugin form to refresh the settings.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Noman 1 year, 6 months ago.

Assisted by: Noman.

Author Posts
November 27, 2023 at 10:49 am #14928891

maartjev

Tell us what you are trying to do?
I want to translate a "contact" WPForm but the WPForm option is not in the drop down menu of the Translation Management so I cannot translate it.

I have another website hidden link where I can see the WPForm in the translation management drop down menu so I am not sure why it is not working on hidden link

Is there any documentation that you are following? Yes I followed the instructions for setup.

Is there a similar example that we can see?

What is the link to your site? hidden link

2023-11-27.png
November 27, 2023 at 12:17 pm #14929717

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. To translate WPForms, please make sure you've installed and activated the WPForms Multilingual plugin on your site. If you've registered WPML plugins, you can download it from Plugins >> Add New >> Commercial tab. Alternatively, you can get it directly here: https://wpml.org/download/wpforms-multilingual/

For more details, refer to this documentation:
https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/

If the issue persists, try re-saving the WPForms plugin form to see if it resolves the problem.

Please let me know how it goes,

Thank you

November 27, 2023 at 2:13 pm #14930915

maartjev

Hello Noman,

Thank you so much for your help! I had WPML SEO and String plugins deactivated so I activated them again. It is now working.