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This topic contains 1 reply, has 2 voices.

Last updated by Dražen 4 years, 5 months ago.

Assisted by: Dražen.

Author Posts
February 6, 2021 at 5:10 pm #8023419

najmA-2

Hi there,

All the sudden I started seeing (WPML could not load configuration files, which your site needs.) In red, i tried clicking "Retry" but with no luck.

In the log I see this (Attached).

February 9, 2021 at 7:55 am #8038385

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello!

Welcome to WPML Support.

I'll do my best to help you solve this issue.

This message usually appears if there is some misconfiguration with SSL and Curl on your server or the server has outgoing requests blocked as the plugin is trying to reach hidden link but its failing.

Please contact your hosting provider and ask them to whitelist the following:

- wpml.org
- cdn.wpml.org
- api.wpml.org

- https://wpml.org/faq/troubleshooting-registration/

Otherwise, please contact your hosting service and ask them to update the cURL extension to 7.34.0..

More info:
- https://wpml.org/errata/wpml-could-not-load-configuration-files-which-your-site-needs/

Related tickets:
- https://wpml.org/forums/topic/wpml-could-not-load-configuration-files-which-your-site-needs/
- https://wpml.org/forums/topic/wpml-could-not-load-configuration-files-which-your-site-needs-41/

I hope I was helpful. Don't hesitate to ask if you find any problem along the way, I'll gladly help you.

Regards,
Drazen