WPML does not translate Product image gallery with wpallimport

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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 5 replies, has 2 voices.

Last updated by Christopher Amirian 1 year, 7 months ago.

Assisted by: Christopher Amirian.

Author	Posts
October 26, 2023 at 8:17 pm #14674253
efthimiosF	I have two imports, one for greek language and one for english language. But in the english language the Product image gallery of the first variation is not translated, so there is no additional images. Wpml + wpallimport does not translate the Product image gallery of the first variation If I translate for the wpml translate it is working but in the next update this setting is being overwrited. Link to a page where the issue can be seen: GR: hidden link EN: hidden link I expected to see: Both products should have 1 main image and one additional image Instead, I got: In GR is it ok and in the EN only the second variation has additional image. The first variation does not have in any product. Could you help us? Thank you in advance.
October 28, 2023 at 3:31 pm #14684205
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, Would you please perform the workaround below and see if it changes the issue? https://wpml.org/forums/topic/wpml-all-import-does-not-remove-old-media-when-overriding-the-images-on-import/#post-11158085 Please have a backup before testing. Thanks.
October 31, 2023 at 8:04 am #14697169
efthimiosF	Hi, the problem is still existing. It is working only if I translate the product one by one manual. But with wpallimport it is not working. I use the example D for variation without parent. Tutorial: hidden link I think there is a bug for import with example D because there is no parent in the intergration plugin WPML – ALL IMPORT. Variation gallery which i use: hidden link
October 31, 2023 at 1:12 pm #14699995
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, This seems to be a compatibility issue with the plugin that you have mentioned and this needs to be checked with the compatibility team. But for that, I created a clean installation and added WPML with Greek and English languages. I also installed Woocommerce and Woocommerce Multilingual. I'd appreciate it if you could install the plugin in question for variation images and do a small for example 5 product import as a test. Then I will be able to report this to the compatibility team. I also need you to give us a 2-3 product CSV or Excel file that you use for importing. One last thing that will help us is to record yourself on the steps that you use to import the product, maybe use loom.com to record the process and that might help. Here is the website: hidden link Thanks.
October 31, 2023 at 2:47 pm #14701111
efthimiosF	Hi, I have added it the xml files with the template to check it. Thank you.
November 1, 2023 at 3:16 pm #14708749
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, Thank you I checked and the products are in EL only, would you please also add the EN version to by importing the EN version too using WP All import as explained int he documentation below: https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/importing-multiple-languages-with-wp-all-import-and-wpml/ That way then I can show that the gallery is imported on Greek but not in English. Thanks,

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