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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 8 months ago.

Assisted by: Mohamed Sayed.

Author Posts
July 31, 2023 at 8:29 pm #14129549

saidA-9

Hello I am facing an issue with my Wpml cms this shows me this error: This plugin failed to load properly and is paused during recovery mode.

July 31, 2023 at 9:21 pm #14129707

Mohamed Sayed

Hi,

1. To ensure the quickest and most accurate support, please provide your debug information so that I can get a look at some of your configurations. You can find it in WPML > Support > click on “Debug information” link. Please check this link for more info: http://wpml.org/faq/provide-debug-information-faster-support/

2. I've enabled the private reply. Please provide us with the duplicator package download link once it's ready.

Kind regards,
Mohamed

August 1, 2023 at 3:41 pm #14135811

Mohamed Sayed

Hi,

It seems to be a conflict issue between WPML and the latest version of the "Site Kit by Google" plugin. We got a few reports from other clients with the same error.

Please check here for more details: https://wpml.org/errata/site-kit-by-google-uncaught-typeerror-illegal-offset-type-in-isset-or-empty-in/

Our developers are investigating this issue. In the meantime, please consider downgrading to the previous Site Kit version (1.105).

Kind regards,
Mohamed

August 7, 2023 at 3:07 pm #14164855

Mohamed Sayed

We just released WPML 4.6.5 which should fix this issue (https://wpml.org/download/wpml-multilingual-cms/?section=changelog)

Please create a full backup of the database and website first then update WPML to the latest version.

Kind regards