Issue (happens in ALL translated languages, not in the original language):
Our Frisbii/Reepay variable subscription products stop working on translated versions (e.g. DA/NL/CS). On the translated product pages:
Variations show as not purchasable / add-to-cart fails (“cannot be bought”)
WooCommerce returns 0 available variations (get_available_variations() returns 0)
Variation is_purchasable() returns false
What’s confusing:
On the translated variations, the Frisbii/Reepay subscription metadata is present (e.g. _reepay_subscription_handle, _reepay_subscription_name, _reepay_subscription_currency, _reepay_subscription_price, etc.). Variations are published and in stock. Yet WooCommerce still treats them as unavailable/not purchasable in the translated languages.
Request:
Is WPML/WooCommerce Multilingual officially compatible with Frisbii/Reepay reepay_variable_subscriptions products?
If yes, what WPML settings or required configuration ensures translated variations remain purchasable?
Does WPML need to copy specific custom fields/meta for Frisbii/Reepay variations (and which ones)?
Is there a known issue where translated variations have meta but still fail the internal checks that generate available_variations?
We can provide:
Product IDs + variation IDs per language
Debug output showing language, product type, variations, stock, relevant _reepay_* meta, and the broken state (available variations = 0, purchasable = 0)
The next step is to check whether there is an issue adding a standard WooCommerce variable-translation product to the cart. Please try the following proceedure.
We suspect a conflict with the theme or another plugin might be causing this problem. If possible, get your site into a minimum environment by switching to a default WordPress theme like TwentyTwenty-Four and activating only WPML.
First, you must check if the problem persists when just the theme is switched to TwentyTwenty-Four (for example). If it persists, deactivate all plugins except WPML and its add-ons and WooCommerce without any extensions. Then, please check if the problem persists. If it does not persist, start by activating the plugins individually and check whether the issue returns; then report to me which plugin was the culprit.
**** Important! Please make a full site backup (files and DB) before you proceed with those steps****
*** If your site is live, you might want to try those procedures in a staging environment or a snapshot of your site on your local server or another server. ***
Please note that my weekends are Friday to Saturday. If you need further assistance, I'll be available to continue checking this issue and helping you next week.
