WPML is missing some records in the languages tables and it cannot fully work un

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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 3 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 5 months ago.

Assisted by: Prosenjit Barman.

Author	Posts
February 9, 2024 at 3:36 am #15283833
davidR-135	Tell us what you are trying to do? I just want this error to be resolved Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site?
February 9, 2024 at 11:59 am #15285883
Prosenjit Barman WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, Thanks for contacting WPML Support. I understand that you're dealing with the "Missing record" error from WPML. To address this issue, please follow the solution outlined in this support thread: https://wpml.org/forums/topic/wpml-is-missing-some-records-in-the-languages-tables-and-it-cannot-fully-work-un-2/ If the problem persists despite following the suggested steps, it would be beneficial for you to share additional information about the issue. Please specify when and where you encounter the problem. With these details, I will do my best to assist you in identifying a resolution. Looking forward to your response. Best regards, Prosenjit
February 17, 2024 at 12:56 am #15313360
davidR-135	Thank you for your reply but I do not understand. WPML is missing some records in the languages tables and it cannot fully work until this issue is fixed. Please go to the Troubleshooting page and click on "Clear language information and repopulate languages" to fix this problem. I press trouble shooting and I can not find - "Clear language information and repopulate languages" Where is it ?
February 19, 2024 at 6:04 am #15315916
Prosenjit Barman WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, I hope you're doing well. Sorry for the delay in responding due to the weekend. The option previously known as "Clear language information and repopulate languages" has been updated to two separate options: "Set Language Information" and "Reset Languages". You'll find both buttons a little further down on the Troubleshooting page. Please make sure to take a backup before clicking the button, specifically the "Reset Language" button, as any custom language you've added will be reset upon clicking that button. If the issue persists even after that, you can remove the message from the Database by following the instructions mentioned in this response: https://wpml.org/forums/topic/cant-clear-language-information/#post-11052203 [Take a full backup of the database before executing any SQL queries in the Database] Let me know the update. I will be happy to help if you need further assistance in this matter. Best regards, Prosenjit

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