wpml javascript conflicts with other plugin

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This topic contains 3 replies, has 2 voices.

Last updated by Alejandro 1 year, 2 months ago.

Assisted by: Alejandro.

Author	Posts
March 22, 2024 at 1:22 am #15438597
alexG-2	Hi, Im using WPML for my quiz website and I use the WATUPro plugin for the quizzes. The desktop version doesnt have a problem, however in the mobile version there is a JS conflict that makes the quizzes not work. In particular, if you check the page hidden link on mobile, you will see that you cannot select the answers and also cant press the results button at the end of the quiz. The quiz works if I dont have the WPML plugin enabled. Are you able to help with this? Thanks, Evan
March 22, 2024 at 7:59 am #15438967
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Hello! Would you kindly install the quiz plugin here: hidden link Then Add a quiz as you did on your site and lastly check if the problem is happening here as well. This will help me speed things up and see what we can do to fix the problem Thanks in advance.
March 22, 2024 at 8:30 am #15439216
alexG-2	Done, test quiz installed. At the moment it seems its working on mobile view. Does it have to do with the settings? Should I install an exact copy of the quiz on my website?
March 22, 2024 at 9:34 am #15439616
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	If it's working at the moment, then we at least know it's not just the plain plugin + WPML and that there's something else involved. The next step would be to use the same settings and test on each setting change if one specifically creates the issue, yes. ----------- The interesting thing is that there is no error logged in the JS Console when i test it on mobile view but it indeed doesn't work on your site. are you sure the problem is created by a JS conflict? can you tell me how you reached this conclusion? ------------ In the meantime can you do the following? 1) WPML needs a minimum of 128MB of memory to work correctly and it seems you are not meeting this requirement. Kindly add this code into your wp-config.php file, right after the database information: define ('WP_MEMORY_LIMIT', '256M'); define ('WP_MAX_MEMORY_LIMIT', '256M'); 2) Try flushing the litespeed cache and disable it afterwards just as a test. all caching mechanisms that also cache JS could be doing something that creates this issue. Try it out and let me know how it goes.

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