Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 9 months ago.

Assisted by: Mihai Apetrei.

Author Posts
September 12, 2023 at 2:08 pm #14384403

Deysi Merino

Hello,

I'm trying to install the plugins Multilingual CMS and String Translation, but apparently, it fails under the error "Could not copy file. (sitepress-multilingual-cms/locale/po/sitepress-he_IL.po)".

I was able to install WPForms Multilingual, but not those, so I don't know exactly what is causing that problem.

Also, since I can't install it, I can't provide my debug info.

Capture.PNG
September 13, 2023 at 8:57 pm #14392567

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

This could be caused by multiple reasons including server settings.

Can you please try the following steps and see if that works fine?

1. Create a full website backup
2. Disable and delete WPML + the WPML String Translation add-on
3. Download them manually straight from our site here: https://wpml.org/account/downloads/ (click the button below so that you can manually download the zip file)
4. Then go to Plugins > Add new > Upload > and upload the zip file and see if you are able to properly install the latest WPML version. Then, install the "String Translation" add-on.
5. If everything works fine, then go to Plugins > Add new > Commercial > and try to register WPML again in case it shows up as UNREGISTERED

Please let me know how that goes.

Mihai Apetrei

September 13, 2023 at 9:17 pm #14392621

Deysi Merino

Thank you so much for your help, but my issue is resolved.

Since I don't manage the hosting, they told me the space was the issue.