This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing inconsistent translations across different languages on their website using WPML. While some languages like Croatian appear fully translated, others like Macedonian and Serbian show incomplete translations. The client has attempted solutions such as adding custom XML configurations, clearing cache, and rebuilding JS/CSS, but the issue persists.
Solution:
We reviewed the client's website and found no issues with the translations between Slovenian and Serbian. If the problem continues, we recommend the following steps:
1. Ensure that all WPML plugins are up to date. You can check for the latest versions in your WPML account under My Account -> Downloads.
2. If updates are not visible, click the 'Check for updates' button in the Plugins → Add New Plugin → Commercial tab.
3. Before updating, make sure to back up your database to prevent any data loss.
4. If after updating the issue still occurs, please provide detailed steps on how you encounter the issue and information about how the page was created (e.g., if a page builder was used and whether the page was fully translated).
If these steps do not resolve the issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 6 months, 3 weeks ago.
Assisted by: Andrey.
