WPML plugin cannot connect to wpml

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Tagged: Exception

This topic contains 4 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 5 months ago.

Assisted by: Mohamed Sayed.

Author	Posts
November 15, 2023 at 9:12 am #14805883
Dudu	I am trying to: update wpml Link to a page where the issue can be seen: hidden link I expected to see: automatic wpml update Instead, I got: error message: WPML plugin cannot connect to wpml.org
November 15, 2023 at 9:15 am #14805927
Dudu	Please find installer support screenshot attached
November 15, 2023 at 5:01 pm #14819081
Mohamed Sayed	Hi there, Thanks for contacting WPML support. Could you please try the following steps? 1- Go to your account page (https://wpml.org/account/sites/) 2- Delete the key for the site 3- Go to plugins-> Add new-> Commercial tab 4- Click on "Register WPML" 5- Click on "Get a key for this site" 6- Register the site and copy the new key 7- Use it to register again in Plugins-> Add new-> Commercial tab Let me know please if that helps. Kind regards, Mohamed
November 15, 2023 at 5:12 pm #14819177
Dudu	Hi Mohamed, It worked… I updated wpml but now the Yoas SEO element in the pages and posts is not working. Please find screenshot attached. Thanks New threads created by Mohamed Sayed and linked to this one are listed below: https://wpml.org/forums/topic/split-yoast-seo-content-is-missing-after-updating-wpml/
November 15, 2023 at 6:30 pm #14819763
Mohamed Sayed	I'm glad to hear that the issue is resolved and you can update the plugin. For better support, we handle one issue per ticket so I've created a new ticket for the other issue you have mentioned. Kindly mark this ticket as resolved and we will continue the discussion here: https://wpml.org/forums/topic/split-yoast-seo-content-is-missing-after-updating-wpml/ Kind regards.