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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a product using WPML, but the process 'stalls' after translating some lines in the content, requiring a restart of WooCommerce to continue.
Solution:
If you're experiencing this issue, we recommend trying the following steps:
1. Check if this problem occurs with specific products.
2. Try using an alternative browser to see if the issue persists.
3. Contact your hosting provider to ensure they are not blocking the following domains, and request them to whitelist them if necessary:

  • wpml.org
  • cdn.wpml.org
  • api.wpml.org
  • api.toolset.com
  • cloudfront.net

If these steps do not resolve the issue, it might be due to an outdated solution or a different underlying problem. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If the problem persists, please open a new support ticket with us for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 17 replies, has 0 voices.

Last updated by Andrey 1 week, 6 days ago.

Assisted by: Andrey.

Author Posts
January 15, 2025 at 4:17 pm #16598304

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

That's very strange. Could you please create a short screencast for me of the moment when it happens? Are there any errors in the browser's console?

January 16, 2025 at 9:32 am #16600678

koenK-6

Just now it occured again. I hit the F5 button to refresh (maybe it helped?) and then I got the message you can see in the screenprint.

It seems to be a performance issue?

wpml problem.jpg
January 17, 2025 at 4:18 pm #16607464

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I don’t think that’s the case. I have repeated the product translations with several items, but I still cannot replicate the issue.

Have you noticed this problem with specific products? Have you tried using an alternative browser?

Could you also ensure that your hosting provider isn’t blocking the following domains and request them to whitelist them if necessary?

- wpml.org
- cdn.wpml.org
- api.wpml.org
- api.toolset.com
- cloudfront.net