[Resolved] WPML String Translation causes a Fatal Error on the translated site

Hello there,

Based on your description of the error, some closer debugging is needed.

I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

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Hello there,

Thank you for sharing the access.

I checked your site and I see that both String Translation and WooCommerce Multilingual are enabled and working on your site. Did you manage to fix the issue on your end?

I tried replicating it but so far I couldn't.

If there's still an issue, please share the steps to reproduce it and I'll debug it further.

Thank you, please let us know.
Mateus

Hello there,

Thank you for sharing that information. I debugged this but so far I wasn't able to find a solution.

I'd like to ask permission to make a copy/staging version of your site where I can debug this closely without affecting the live site.

I'll make sure to delete this copy as soon as we get this issue fixed.

I'm afraid of debugging directly on the live site and cause issues to your visitors. Also, it is important to test a different setup as part of the troubleshooting.

Thank you, please let us know.
Mateus

Hello there,

I checked it and upon enabling the debug mode I saw this error:

[08-Mar-2024 18:20:23 UTC] PHP Fatal error:  Uncaught TypeError: Unsupported operand types: string * string in wp-content/plugins/woocommerce-multilingual/inc/currencies/class-wcml-multi-currency-prices.php:387
Stack trace:
#0 wp-content/plugins/woocommerce-multilingual/inc/currencies/class-wcml-multi-currency-prices.php(345): WCML_Multi_Currency_Prices->calculate_exchange_rate_price()

I was able to fix in it my copy by going to WooCommerce > WooCommerce Multilingual > Multicurrency and setting up an exchange rate for the 'Polish złoty' currency.

Can you give it a try and tell us how that goes?

Best,
Mateus