I'm sorry to bother you again.
But I really need a solution as soon as possible. It already takes more than a month.
And it is a real problem for our shop.
Could you please check again with the 2nd tier support.
I don't have an estimated time for when a solution will be available. There were some similar issues that were resolved with the following workaround. Please test this on your site and let's see if it fixes your issue as well. Be sure to have a full backup before proceeding.
- In your current theme's functions.php file.
- Add the following code at end of the file:
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