This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to update the WPML String Translation plugin to version 3.2.7.
Solution:
1. We recommend trying to update the plugin via the WordPress backend by navigating to Plugins > Add New > Commercial, checking for updates, selecting the plugin, and updating it.
2. If the first method does not work, we suggest the following steps:
- First, create a full backup of your website.
- Then, deactivate and delete the WPML String Translation plugin.
- Next, manually download the latest version of the plugin from WPML downloads.
- Finally, go to your website's backend under Plugins > Add New > Upload, upload the zip file, install, and activate the latest version of the plugin.
Please try these steps and let us know how it goes.
Keep in mind that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket in the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 4 months ago.
Assisted by: Mihai Apetrei.
