This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to add new translations using WPML on their development website. Despite existing translations working correctly, any attempt to add new translations, such as German, results in a failure with the message that WPML tried to translate the page three times and failed.
Solution:
The issue is due to an operational disruption with Amazon Web Services (AWS), particularly affecting services hosted in the N. Virginia region. This disruption is causing certain services to be impaired or unresponsive, which impacts the functionality of WPML. We recommend monitoring the AWS official service health status here: https://health.aws.amazon.com/health/status. We have contacted AWS Support for urgent mitigation and are actively monitoring the situation. We will provide updates as they become available.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 2 replies, has 0 voices.
Last updated by 6 months, 2 weeks ago.
Assisted by: Bruno Kos.
