WPML with ACF PRO

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 56 replies, has 2 voices.

Last updated by Kor 6 days, 22 hours ago.

Assisted by: Kor.

Author	Posts
August 23, 2024 at 1:46 pm #16098792
davidL-203	Please answer my question and share the working video of the translated content with the ACF fields? Previously, you mentioned that automatic translation requires new credits as per the word estimation to work because currently translation of the ACF field not exists.
August 23, 2024 at 3:39 pm #16099068
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for responding. Certainly, I can guide you through the process. To begin, please reload some credits so that I can start the 'Automatic Translation'. Additionally, I'll need your authorization to proceed with the 'Automatic Translation' (which will use your credits), as well as information on which page you would like me to translate.
August 26, 2024 at 9:19 am #16103469
davidL-203	Hi, I already have prepaid credits in my account, please see attached. How many credits will be required for the one page. I'm sharing the page URL soon with you for the automatic translation but make sure the content should be translated into the ACF fields.
August 26, 2024 at 1:45 pm #16104912
davidL-203	Please translate the following page: hidden link into Spanish using automatic translation. Ensure that all content is translated into the ACF fields. Let me know how many credits will be required and the estimated completion time. Additionally, please create a "how-to" process video while performing the translation to help with understanding the steps involved.
August 26, 2024 at 1:49 pm #16104960
davidL-203	Please let me know as soon as possible and mark this ticket as high priority. We need to go live with the translations.
August 26, 2024 at 1:49 pm #16104962
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Here is a screen recording for your reference. hidden link Based on the pricing here https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#calculate-your-cost-lnk
August 26, 2024 at 4:24 pm #16106014
davidL-203	Thanks, but can you please translate the above page into Spanish so we can review?
August 26, 2024 at 4:27 pm #16106101
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. As per calculation, please reload around 2 - 5k credits for translations.
August 28, 2024 at 12:04 pm #16114797
davidL-203	Hi, The required credits have been added for this page Spanish translation hidden link. Now, we have 1480 credits in our account and 1404 credits are showing in the estimation calculator for the one language please see attached screenshot and proceed with the translation but make sure the content should be translated into the ACF fields.
August 28, 2024 at 4:12 pm #16116229
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It looks like the word estimate calculation is incorrect and you'll need more credits to translate this page hidden link into Spanish. Maybe you can transfer around 5k credits so that we can test?
August 29, 2024 at 9:49 am #16119127
davidL-203	We need an urgent response on this matter. The translation has already been delayed, and the page must be translated today. We also require transparency in how the 5K credits are being calculated, as the credits were added based on the word count for one language. It's not acceptable to demand additional credits without a clear explanation. You should be able to translate the original page, or you can proceed with translating the About page (hidden link) into Spanish. This page has a word count of 310, and we estimate that 620 credits are needed, see attached screenshots. Ensure that the content is translated into the ACF fields, and record a video of the process for our review.
August 29, 2024 at 9:59 am #16119191
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your response. As mentioned earlier, the issue with the "word estimate calculation being incorrect" in Translation Management is likely because the system isn't accounting for words in your ACF fields. To get an accurate word count for the page, you need to start the translation process as demonstrated in this screen recording: hidden link . If the system finds that you have insufficient credits, it will show a notification at the top. Therefore, I recommend adding more credits to your website, as it's clear you’ll need more when reviewing the Advanced Translation Editor. As shown in the video, I had to scroll down significantly, indicating there are many words to translate. I hope this clarifies things.
August 29, 2024 at 1:40 pm #16120380
davidL-203	So, how we can calculate correct word estimate and credits required to translate one page completely in one language?
August 29, 2024 at 1:46 pm #16120387
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for your response. Typically, if you have sufficient credits, hovering over the "Translate Automatically" button, as seen in the attached screenshot, will display the required amount of credits. It will also indicate the automatic translation engine being used. That's why I'm suggesting you reload more to see the displayed amount. Let me know how it goes.
August 29, 2024 at 3:41 pm #16121098
davidL-203	Translate Automatically button is not showing on our pages, you can check in your video hidden link