This thread is resolved. Here is a description of the problem and solution.
Problem:
After restoring a backup, the following error appears:
Fatal error: Uncaught Error: Interface 'WPML_Log' not found in /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-config-update-log.php:6
Solution:
This is probably happening due to some missing/corrupted files after the backup restore. Please try the following:
1. Delete the "sitepress-multilingual-cms" plugin folder from the plugins directory
2. Go to the WP dashboard and deactivate the other WPML plugins
3. Download a new version of the "WPML Multilingual CMS" plugin from https://wpml.org/account/downloads/
4. Extract and upload it to the plugins folder
5. Activate it
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Hi there, we had to do a restore of our site from the backup, specifically all folders under public_html and the database. It was the first time we did this on a site running wpml. After the restore we are getting a fatal error and the site will not run. The debug info is from WP debug as we can not access the plugin debug info. Any ideas?
DEBUG INFO
Warning: include(/home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/composer/../../classes/logs/interface-wpml-log.php): failed to open stream: No such file or directory in /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/composer/ClassLoader.php on line 444
Warning: include(): Failed opening '/home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/composer/../../classes/logs/interface-wpml-log.php' for inclusion (include_path='.:/opt/alt/php74/usr/share/pear') in /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/composer/ClassLoader.php on line 444
Fatal error: Uncaught Error: Interface 'WPML_Log' not found in /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-config-update-log.php:6 Stack trace: #0 /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/composer/ClassLoader.php(444): include() #1 /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/composer/ClassLoader.php(322): Composer\Autoload\includeFile('/home/photopuzz...') #2 [internal function]: Composer\Autoload\ClassLoader->loadClass('WPML_Config_Upd...') #3 /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/log/class-wpml-xml-config-log-ui-factory.php(11): spl_autoload_call('WPML_Config_Upd...') #4 /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/sitepress.class.php(267): WPML_XML_Config_Log_Factory->create_log() #5 /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php in /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-config-update-log.php on line 6
Fatal error: Uncaught Error: Call to a member function get_requested_lang() on null in /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/sitepress.class.php:1119 Stack trace: #0 /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/utilities/class-wpml-locale.php(106): SitePress->get_current_language() #1 /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/sitepress.class.php(3300): WPML_Locale->locale() #2 /home/photopuzzle/public_html/wp-includes/class-wp-hook.php(303): SitePress->locale_filter('el') #3 /home/photopuzzle/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters('el', Array) #4 /home/photopuzzle/public_html/wp-includes/l10n.php(80): apply_filters('locale', 'el') #5 /home/photopuzzle/public_html/wp-includes/l10n.php(137): get_locale() #6 /home/photopuzzle/public_html/wp-includes/l10n.php(828): determine_locale() #7 /home/photopuzzle/public_html/wp-includes/class-wp-fatal-error-handler.php(46): load_default_textdomain() # in /home/photopuzzle/public_html/wp-content/plugins/sitepress-multilingual-cms/sitepress.class.php on line 1119
Hi Katerina,
Thanks for contacting WPML support, I will be happy to help you.
This is probably happening due to some missing/corrupted files after the backup restore. Please try the following:
1. Delete the "sitepress-multilingual-cms" plugin folder from the plugins directory
2. Go to the WP dashboard and deactivate the other WPML plugins
3. Download a new version of the "WPML Multilingual CMS" plugin from https://wpml.org/account/downloads/
4. Extract and upload it to the plugins folder
5. Activate it
Let me know please how it goes.
Regards,
Mohamed
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.
