Yith color doesn't display

This thread is resolved. Here is a description of the problem and solution.

Problem:
Yith color doesn't display

Solution:
As noted after communication with plugin's author:

Only admin needs to configure the attribute for each translation. So if they have 3 languages, they need to translate the attribute on each language.

Relevant Documentation:

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Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Compatibility, Go Global Application

This topic contains 1 reply, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 10 months ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
July 20, 2023 at 1:21 pm #14072703
truong-quangT	The issue is with the YITH WooCommerce Color, Image & Label Variation Swatches Premium plugin. In this visual builder section (see attached), for example, when we click "Save Changes," the color options appear, but they disappear in other languages. Actually, if we go to edit the DIVI visual builder (on the product page in English), and click update on the WooCommerce add to cart section, the color variations appear. However, in the US/French language, they do not appear. Similarly, if we update in the US/French language, the colors on the English page disappear. 2 issues within the product pages: Specifically within the EN product category pages, the filter "Color" is missing "Corten", and i believe this to be a missed detail from the previous delivery since the US product category pages, the filter "Color" has "Corten" included within it. Another missing detail is within the single product pages where following are the pages missing the color selector field: Flower box products single pages (EN & US): hidden link hidden link Fence products single pages (FR & US): hidden link hidden link Balustrade products single pages (EN & US): hidden link hidden link Garden Boxes products single pages (EN & US): hidden link hidden link Retaining Wall products single pages (EN & US): hidden link hidden link Privacy Sign products single pages (EN & US): hidden link hidden link Decorative Panel products single pages (EN & US): hidden link hidden link
July 21, 2023 at 10:03 am #14077895
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. Regarding "YITH WooCommerce Color, Image & Label Variation Swatches Premium" plugin, this plugin isn't on our compatibility list (https://wpml.org/plugin/). I also searched our forums for a relevant solution/report about this plugin but unfortunately haven't found one. However, I found one related to another plugin but perhaps with the similar functionality, at https://wpml.org/forums/topic/variation-swatches-for-the-second-language-is-blank/ (look for the big yellow box in the beginning for the solution). Can you check this and see if it helps with your said plugin? The custom fields storing the info may not be the same but you can find the one(s) relating to this plugin. If it doesn't work, I advise you to contact the theme/plugin author and request a compatibility update. Theme and plugin authors are welcome to join WPML’s Go Global program, which helps them make their code multilingual ready. Together with WPML’s compatibility team, they can test and confirm that their theme or plugin works with WPML. See https://wpml.org/documentation/support/go-global-program/ for details and you can refer your plugin provider to this as well. For other issues, I'll recommend opening separate tickets because as per forum policy we can only handle one issue per ticket. So others looking for a particular solution can find it easily. Regards.