I will be taking over this ticket, please follow Lauren instructions to migrate the website to our servers.
Also before migration please create admin user and share credentials with me in your next reply, I have enabled private fields.
You can delete that user once the migration is done.
I see staging and live site are not completely the same, maybe there is also some difference in plugin/theme versions, settings, translation. We had a similar issue with the previous version of Yoast, but it should be solved with the latest versions.
Let me know how it goes and when I can check the issue.
I checked Staging and Production. Staging actually has older versions of WPML and related WPML plugins. The bug does not happen on Staging, just production.
Production has the latest WPML and Yoast. I wonder if it is a slight bug in one of the recent updates?
I'm trying to figure out how to provide you with a replicate. I don't want the live site touched. Staging is is not showing the problem, but I suppose I can over-write staging to match production exactly and give you access to staging.
I'll do that Tuesday (it's a long weekend in Canada)....
1) I do not see it reported in our system. If it is a compatibility issue with the latest versions we can easily check.
I am providing you with a sandbox site where you can try to reproduce the issue. I have already created CPT and configured WPML, all you need to do is install YOAST premium latest versions and check if you can reproduce the issue the same as on your live website.
- LOGIN LINK: hidden link
- CPT FRENCH: hidden link
2) Giving access to staging would be helpful too if the issue is not reproduced on a clean sandbox.