Background of the issue:
I am trying to prevent the menu header/nav bar from changing back to English automatically on the translated versions of my site. The issue can be seen on this page: hidden link.
Symptoms:
The header menu bar is auto-translated to the default language (English) every time I publish content, instead of staying in the translated language (German).
Questions:
How can I stop the menu header/nav bar from reverting to English automatically?
Is there a setting in WPML that controls the language of the header menu?
Thanks for contacting us. I've checked your Website here hidden link and it looks broken to me.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thanks for your patience. I’ve checked your German header here: hidden link and I can see that each button is being created manually. Just to clarify, are you saying that changes made to the English version of the header are overwriting the German header?
Thats correct, so we translate the header to German, and about 24 hours after, it continues to go back to English and we don't know why it's doing this
