Problem: The client is experiencing an issue where the French alt tags applied to an image in the Advanced Translation Editor are not displaying correctly on the French page. Instead, the default English alt tags are shown. Solution: 1. Clear all caches available on the site. 2. Ensure that Elementor is updated to the latest version. 3. If the issue persists, apply the fix using the code provided by the WPML support team, which can be found here: https://wpml.org/errata/elementor-image-widget-translated-images-display-the-original-alt-text/.
If these steps do not resolve the issue, or if the solution becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please open a new support ticket with us for further assistance at WPML support forum.
Problem: The client is unable to use the Advanced Editor to translate or provide alternate content for Elementor elements such as Shortcodes or HTML blocks. Specifically, there is no option to edit this content for French in the Advanced translation editor. Solution: 1) To translate the shortcode, follow these steps: - Add the following XML code to WPML-> Settings-> Custom XML tab:
- Translate the strings in the search form by editing the page in the default language, making a minor edit, and updating it. After updating the translation, the search form will be translated. 2) For the HTML widget that uses scripts (which WPML does not support), the workaround is to edit the translated page using Elementor and manually change the code.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
