amitK-9

Problem:
The client was experiencing a 404 error on the Portuguese homepage of their website after translation. Additionally, the header and footer were not visible on the translated pages.

Solution:
1. We identified a plugin conflict causing an infinite redirect and disabled the 'Redirect 404 to Homepage' plugin to resolve the initial access issue.
2. We discovered that the 'Edibbee' page, set as the front page, lacked translations in Portuguese and Spanish. We recommended translating this page to resolve the 404 errors.
3. For the URL structure, the language code 'pt-pt' is used as it is set in WPML -> Languages -> Edit Languages. We suggested creating a custom language for a different URL code if desired.
4. We addressed template translation issues by directing the client to https://wpml.org/documentation/plugins-compatibility/elementor/#translating-elementor-templates for guidance on translating Elementor templates.
5. We increased the WordPress memory limit from 40MB to match the PHP memory limit of 2GB, which resolved issues with saving translations.

If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.