Problem: The client is experiencing an issue where search results in their website's header, powered by Buddyboss, are not displayed in the main language (English), but work fine in French. The issue is linked to the 'smart-opengraph' plugin, which affects the display of search results in the translated language. Solution: If the 'smart-opengraph' plugin is essential for the website, we recommend modifying its function to correctly handle search queries in different languages. Here's how you can adjust the code:
static function compileOpenGraphTags() {<br /> if ( ! $_GET['s'] ) { //added check condition<br /> global $post;<br /> // Your logic here<br /> return $aVal;<br /> }<br />} //added end bracket
Please note that the plugin might have hardcoded values that could lead to further issues, and it uses a logic that incorrectly retrieves page IDs, causing it to fail in translated versions. We also suggest contacting the plugin developers to consider joining the Go Global Program for better multilingual support.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance.
Problem: The client was unable to translate the 'Listings' & 'Reviews' tabs under their Profile page on the BuddyBoss theme and BuddyBoss Pro, which are created by the Geodirectory plugin. They could not find these tabs in string translation or admin text. Solution: We resolved the issue by registering the specific strings for the 'Listings' and 'Reviews' tabs in the WPML String Translation. The client should now see these tabs correctly translated into French in their profile section. If you're experiencing this issue, we recommend checking if the strings are properly registered and translated in the WPML String Translation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is using WPML with WooCommerce Multilingual & Multicurrency and has successfully translated the STORES URL, but the PRODUCT BASE SLUG remains the same even after translation. Solution: If you're experiencing this issue, we recommend checking if the French slug is already in use for another product category base, post type, endpoint, or taxonomy. If it's not, please follow these steps: 1. Navigate to WPML > String Translation. 2. Search for the English product-base slug and delete it if found. 3. Go back to WPML > String Translation and scroll to the Post Type Translation section. 4. Under the "Products" post type, click on the link labeled Set different slugs in different languages for Products and set a French slug for the product post type. 5. Save the changes and verify if the product base appears correctly in French.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client wanted to translate the 'SIGN UP BUTTON' in the Buddyboss theme and change its URL redirection for the French version but couldn't find the button in the string translations. Solution: 1. Go to WPML > String Translation. 2. Enter the button link in the search box and click on the search button. 3. If the link appears in the results, click on the "+" icon and add the translated link for the French language. 4. If the link doesn’t appear correctly in French, scroll down to the bottom of the String Translation page and click on Translate texts in admin screens. 5. Enter the link in the search box. 6. If the link appears there, select it and add it to String Translation. 7. Return to WPML > String Translation and translate the link.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
