Problem: After installing all WPML components, attempting to translate WooCommerce results in a blank page when following the steps: Wordpress > WooCommerce Multilingual and Multicurrency > Start the confirmation wizard. Solution: 1. Ensure your site is backed up for safety. 2. Update WPML to the latest version, WPML 4.7.1, from Plugins >> Add New Plugin page, click the Commercial tab, and then click the “Check for updates” button. 3. Clear all types of caches including site/server cache, plugin cache, CDN cache (if applicable), and browser cache. 4. Enable error reporting by modifying the 'wp-config.php' file. Replace
Then, attempt to run the WooCommerce setup wizard again and check if a debug.log file is created in your site's wp-content directory. If so, review its contents for errors.
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is unable to translate the headers and footers on their website using Elementor and the WPML-compatible CORREDO theme, despite having translated text strings and associated menus. Solution: 1. Ensure all WPML plugins are updated to the latest version for compatibility and functionality improvements. This can be done by navigating to Plugins >> Add New Plugin > Commercial tab. 2. Set the 'Layouts' post type to 'Translatable only show translated items' in the WPML >> Settings > Post Types Translation section. This adjustment allows the translation of header/footer templates into secondary languages. 3. Translate the header/footer templates using the WPML >> Translation Management page. For detailed guidance, refer to the documentation on translating theme options: https://wpml.org/documentation/getting-started-guide/string-translation/how-to-translate-theme-options/
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. Additionally, we highly advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: https://wpml.org/forums/forum/english-support/
