brendaM-4

Problem:
The client reported an issue with their site's translation where some parts of the page, typically templates, were not being translated. They export pages as .xliff files for translation and then import them back, but the text from within the templates was not included in the export.

Solution:
We identified that the issue was due to compatibility problems with Jet Tabs, which were not providing the necessary WPML language configuration. To resolve this, we recommended the following steps:
1) Navigate to WPML>>Settings>>Custom XML Configuration.
2) Add the provided custom XML configuration code to register the Jet Tabs widgets for translation.

<wpml-config>
  <elementor-widgets>
    <widget name="jet-tabs">
      <fields-in-item items_of="tabs">
        <field>item_label</field>
        <field>item_editor_content</field>
        <field>item_template_id</field>
      </fields-in-item>
    </widget>
  </elementor-widgets>
</wpml-config>

3) Save the changes.
4) Insert the provided PHP code into the functions.php file of the child theme to allow translating numbers.

function wpmlsupp_7499_allow_translating_numbers( $is_translatable, $job_translate ) {
    $data = $job_translate['field_data'];
  
    if ( 'base64' === $job_translate['field_format'] ) {
        $data = base64_decode( $data );
    }
  
    if ( is_numeric( $data ) ) {
        return true;
    }
  
    return $is_translatable;
}
add_filter( 'wpml_tm_job_field_is_translatable', 'wpmlsupp_7499_allow_translating_numbers', 10, 2 );

5) Save the changes.
6) Update the page from the Elementor Editor after a minor modification to refresh the translation settings.
7) Update the translation from the Classic Translation Editor.

We also provided links to documentation for further assistance:

• How to register page builder widgets for translation
• Forum topic on Elementor templates translation

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket in our support forum.