Problem: The client asked several questions regarding the WPML services: the number of credits needed for translating pages into French and Arabic, the availability of 'AEO' & 'GEO' support, options for direct communication with WPML, and the process for handling issues found during internal reviews after translation. Solution: We informed the client that live chat support in English is available depending on agent availability. We recommend starting a new chat to connect with an available representative. For specific inquiries about translation credits, support types, and review processes, we advise checking our documentation on https://wpml.org/documentation/ or contacting us directly through our support forum.
Please note that the solution provided might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
