Problem: The client is experiencing issues with translations not working on the category page for elements like 'FILTER', 'ADD TO CART', and 'SELECT OPTION'. Solution: We recommend updating the WPML plugin to the latest version, currently 4.6.10, as well as any add-ons, to benefit from the latest bug fixes and improvements. Although this may not resolve the issue entirely, it is essential to troubleshoot on the most recent code. The latest versions can be found under My Account -> Downloads on the WPML site. For instructions on how to update, please visit http://wpml.org/faq/install-wpml/. Before updating, ensure to back up your database. If the issue persists after the update, please let us know.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, we encourage you to open a new support ticket for further assistance.
Problem: The client is experiencing issues with checking orders in the WooCommerce app, which was identified to be caused by the WPML String Translation plugin.
Solution: We recommend the following workaround to address the issue with PHP 8.1.X: 1. Edit the file
if ( $orderLanguage !== $language && !empty($language)) {
The issue arises because the app does not set the
$language
parameter, leading to a notice when WPML tries to match the order language with the current language, which is not set in the app.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket in the WPML support forum.
Problem:
The client is experiencing an issue where the 'Processing order' email from WooCommerce is not being translated into Chinese, despite other strings being correctly translated. The client discovered that the issue was due to using a custom template and resolved it by rescanning the template with the theme.
However, the client is now asking where to translate the {site_title} placeholder, as it cannot be found in the string translation.
Solution:
We recommend translating strings like {site_title} by navigating to WPML → String Translation → Translate texts in admin screens.
