Problem: The client reported that meta fields set to "Copy" were not being copied to translations in their WPML settings, despite having the "Copy" setting enabled for all fields but not for boxes, as the Meta Boxes option was not appearing in the WPML Settings. Solution: We recommended the client to first ensure a full backup of their website. Then, follow these steps: 1. Navigate to WPML > Settings > Custom Term Meta Translation and click on "Show system fields". 2. Mark the fields created as translatable. 3. Go to WPML > Taxonomy Translation and manually copy each field for every language. We tested this solution for the iOs tag, confirming that manual copying of fields is necessary in this scenario.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: Si estás experimentando un error 500 al intentar acceder a una página de un Custom Post Type en un sitio que utiliza JetEngine y WPML Strings activado, el problema podría estar relacionado con la configuración de JetEngine. Solution: Recomendamos revisar la configuración de JetEngine para tu Custom Post Type. Específicamente, desactiva la opción 'Rewrite' que podría estar causando el conflicto. Esta opción, cuando está activada y configurada con el mismo slug que el Post type, puede causar errores al cargar las páginas con WPML Strings activado. Desactivar esta opción debería resolver el problema y permitir que las páginas se carguen correctamente.
Si esta solución no resuelve tu problema o si la información proporcionada aquí se vuelve irrelevante debido a actualizaciones futuras, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos relacionados, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
Problem: You are trying to translate Custom Post Types (CPT) but only the taxonomies appear in the WPML translation editor, not the meta boxes you need to translate. Solution: First, ensure that your CPT and taxonomies are set as translatable. Then, navigate to WPML > Settings and find the section titled Custom fields translation. Here, you can set each custom field to either 'Copy' or 'Translate'.
To easily identify the correct fields: 1. Check the box labeled Show "Multilingual Content Setup" meta box on post edit screen at the top of the Custom fields translation section. 2. Click on Save. 3. Edit one of the posts in the original language and scroll to the bottom to find the new section Multilingual Content Setup. This will display all fields used by that post, helping you identify which fields to translate.
After configuring the fields, you can deactivate the 'Show "Multilingual Content Setup"' option in the WPML > Settings > Custom fields translation section.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
