Problem: The client is trying to translate the main and submenu from German to English on their website, but the translation is not appearing correctly. The English menu displays the same items as the German menu, and the order of items is incorrect, with some submenu elements missing or invisible. Solution: 1. For menu items that link to pages, ensure that the translations for these pages exist. If they do, these should work as expected. 2. For custom menu items, you need to translate them using WPML > String Translation. You can find a complete guide on translating menus here: Translating Menus. 3. Use WPML > WP Menus Sync to sync entries for dynamic menu items. Note that this will only sync entries if a translation for the linked page already exists. WP Menus Sync will not fully sync menus, especially if they use custom menu items or specific menu plugins. 4. If necessary, edit the translated menu manually to make adjustments. For a guide on creating menus manually, visit: Fully Custom: Create Menus Manually.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
Problem: You are using the Salient theme and have encountered an issue where WPML translations are not appearing in the Global Sections, despite being correctly set in String Translations and after clearing the cache. Solution: First, ensure that the Global Sections are set to be translatable. You can do this by navigating to WPML-> Settings-> Post Type Translation section and setting the global section post type to be translatable. After this adjustment, you should see a + icon next to the global sections, allowing you to add translations for each language.
If this solution does not resolve your issue or seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
