davidS-295

Problem:
You are trying to transfer your WPML credits but they are not being added to the WordPress panel.
Solution:
If you're experiencing this issue, we recommend checking if your site is registered with the same site key used for assigning credits. Follow these steps:
1. Unregister your site by going to Plugins → Add New, clicking the Commercial tab, and then clicking "Unregister WPML from this site". For more details, visit https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/#what-if-the-notice-still-appears-after-moving-to-production
2. Remove the site key from your wpml.org account.
3. Generate a new site key and register your site using the new key.
4. Assign credits by following the guide at https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/#assign-automatic-translation-credits

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also contact our support team directly at https://wpml.org/forums/forum/english-support/.