Problem: The client needs to manage their WPML subscription for fewer websites after moving one to a different company. Solution: We cannot directly downgrade or upgrade your subscription. We recommend letting your current subscription expire and then purchasing a new one that fits your needs. Ensure to deactivate the automatic renewal in your wpml.org account.
If this solution does not apply to your situation, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If you still need assistance, we highly recommend opening a new support ticket here.
