Problem: The client reported that although the plugin strings are fully translated into Hebrew, some strings are not displayed in the backend of the Amelia plugin. Even though these strings appear translated in the string translator, they need to be manually saved again to be visible. Solution: We recommended the client to provide examples of strings that are translated but not showing. This would allow us to investigate further and identify whether the issue is with the string translation saving process or another aspect of the plugin's integration with WPML. If the strings are not appearing in the string translator, it might indicate that the plugin's files need to be updated by the plugin author to ensure compatibility with WPML.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
