iliasF-3

Problem:
The client is experiencing an issue where the filter values in the left column on their WooCommerce site are not translated into Greek, despite having translated them in String Translation. The filter headers are translated correctly, but the values (e.g., chains, charms) remain in English. The filters are from ACF fields and displayed on the frontend with the WBW Product Filter widget.

Solution:
We first acknowledged that the WBW Product Filter plugin is not on our list of officially compatible plugins, which could lead to issues. We then suggested:
1. Checking if the ACF field format includes both a value and a label, as this might help in displaying the correct translations.
2. Considering the use of officially compatible plugins for filtering, which can be found on our compatible plugins list.
3. For attributes, we recommended possibly using WooCommerce global attributes instead of ACF and translating them accordingly. Helpful documentation can be found here:

• Global Product Attribute for WooCommerce
• WooCommerce Multilingual - Taxonomies

4. We also advised contacting the plugin author for a potential solution and inviting them to join our GoGlobal program at GoGlobal, where we offer assistance to make plugins compatible.

If this solution is not relevant to your case, either because it's outdated or not applicable, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket in our support forum.