Problem: The client was unable to translate certain strings in the header and footer of their multilingual website using Jupiter X and WPML. Despite adding translations in WPML → Translation Management, the changes were not reflecting on the front-end. Solution: We recommended checking for unrendered strings and admin text strings. Here are the steps we suggested: 1. Enable the 'Look for strings while pages are rendered' option in WPML > String Translation, visit the page on the front-end, and then search for the string again in WPML. 2. If the strings are not found in WPML > String Translation, they might be categorized as admin text strings. These can be added to WPML > String Translation by checking the box on the left of the strings and translating them. 3. For direct editing of the footer template in English, access the specific footer post in Elementor. 4. If issues persist, especially with Elementor, disable all plugins except WPML and Elementor to identify any conflicts. 5. Visit Elementor's debugging guide and safe mode troubleshooting for further assistance.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.
