Problem: The client is experiencing an issue where selecting the Spanish translation on a specific page redirects to the homepage instead of showing the Spanish translation. Additionally, there is confusion about why some links show as translated while others do not. Solution: 1. We recommend checking the page in an incognito window as it might display correctly. 2. The main menu, which includes parent menu items as Custom Links, needs translation. We advise translating the main menu and verifying the URLs. For guidance on translating menus, please refer to this documentation.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
