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Problem:

The client reported that the custom tab content translation for a product in Latvian (LV) was missing, despite being previously available. They were concerned about potential issues with other product page elements like descriptions, attributes, and variations when using the WordPress editor for translations.

Solution:

We advised the client to add the missing content for the Scientific Facts tab under Products >> Product Tabs in both languages. We noted that when tab content is added individually per product, it should translate during the product translation process. However, due to a compatibility issue with the Product Tabs for WooCommerce plugin, which does not display translations correctly, the workaround is to manually edit the product tabs in the Latvian language using the WordPress editor.

We also recommended using a consistent method for translations, choosing between WPML Advanced Translation Editor, WPML Classic Editor, or manual translation via the WordPress Editor to avoid synchronization issues and potential loss of translations. Additionally, we suggested taking a site backup before making any manual changes to translated content.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:

If you're experiencing issues with translating product reviews in the sidebar using the Healfio theme on your shop and product pages, it might be due to a compatibility conflict.

Solution:

First, ensure you are following the steps in our documentation on translating and displaying product reviews: Translating and Displaying Product Reviews.

If the reviews still do not appear translated, it's likely due to the theme's code. You can try the following workaround after a full site backup:

1) Navigate to

/wp-content/themes/healfio/woocommerce/

and open

content-widget-reviews.php

for editing.
2) Locate line 36 and replace:

echo wp_kses_post( wp_trim_words( $comment->comment_content, 20 ) ); 

with:

$str_name = trim('review-'.$comment->comment_ID);
$comment_content =  $comment->comment_content;
do_action( 'wpml_register_single_string', 'healfio-comments', $str_name, $comment_content );
$comment_content = apply_filters('wpml_translate_single_string', $comment_content, 'healfio-comments', $str_name);
echo wp_kses_post( wp_trim_words($comment_content, 20 ) ); 

3) After saving changes, visit a product page and navigate to WPML >> String Translation. Translate the review strings by clicking on the plus (+) icon.

If this solution does not resolve the issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket for further assistance at WPML support forum.